Book with JAPANiCAN now and enjoy...
1. How can I change my reservation?
2. How can I cancel bookings online?
3. What cancellation fees apply?
4. How far in advance can I make a reservation?
5. Do I have to pay a booking fee when I make a reservation?
Please refer to our FAQ Section for detailed information about frequently submitted inquiries. If you are unable to find the information you are looking for, please feel free to contact us.
| Hours | Open daily, 7:00 a.m. - 10:00 p.m. (Japan Standard Time) |
|---|---|
| Telephone | (From Overseas) +81-3-3865-5718 (Tokyo, Japan) (From Japan) 03-3865-5718 (Tokyo, Japan) |
| Send us a question or comment | |
| Important Notice | E-mail inquiries submitted outside of business hours (see above) will be considered received at 7:00 a.m. on the next business day. Any requests for cancellation or reservation changes received after 5:00 p.m. will be considered received on the next business day. Any applicable cancellation fees will be applied accordingly. |
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For business-related inquiries: To list your property on JAPANiCAN.com, to make a promotional request, or for other business-related inquiries, please refer to these pages. About JAPANiCAN.com (English) Contact us (Japanese) |
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For luxury travel inquiries: Let BOUTIQUE JTB create a tailor-made itinerary for your time in Japan. The luxury travel experts at BOUTIQUE JTB offer the highly personalized service and knowledgeable support that discerning travelers need. To learn more, contact BOUTIQUE JTB directly. ![]() |
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